This guide contains all the information about the 2019 Operation Shattered Web you will need.
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How to upgrade the operation coin from bronze to silver, gold and diamond
The Operation Shattered Web coin is upgraded by completing operation missions.
The Shattered Web Coins (Compilation by 3st, Shattered Web Coins © 2019 Valve Corporation)
The player has to fulfill a distinct number of missions in order to upgrade the coin to silver, gold or diamond:
Valve changed the operation coin upgrading system again.
In this operation the stars you earn by fulfilling missions only count towards the operation rewards.
In order to upgrade your coin you will have to play missions.
Buying stars won't upgrade your coin!
What is the fastest way to upgrade the coin? Since Valve decided to go for a traditional battle pass format this time there is no fastest way to level up.
Just complete enough missions to upgrade the coin.
The operation started with 10 missions.
New missions will be unlocked each week for 16 weeks after the operation release on the 18th of November 2019.
The following section is dedicated to questions related to the Virus Outbreak coop mission.
How do I set the difficulty to hard in Virus Outbreak?In the spawn area there is a vent above the big green weapon crate.
You can jump in it jumping on the crates to the winch and then on the pipe underneath the vent.
Inside the vent (and around a corner) is a switch.
Activate it by pressing your use key for hard mode.
Where are the coin positions in Virus Outbreak?There are three coins in Virus Outbreak.
Warning! The following descriptions contain spoilers.
It is advised to play the mission for the first time before reading these instructions and going for the coins.
Doing this will also help you to follow the directions / find the coin locations easier.
1: After you have defeated the knife attackers in "trap arena room" and the light goes back on there will be one door still closed.
Open it by pressing the use key and follow the little tunnel.
It leads to the first coin.
2: When you climb up a ladder to the surface again after you got the Virus there are several enemies at a building to the left (one of them has the AWP).
To find the coin do not go to there but to the right (the direction where the helicopter will come to pick you up at the end of the mission).
The second coin is located on a cliff.
You have to jump there to get it.
3: The last coin is located on the top of the far back right building at the heli pad.
It is best to collect it before the fight on the heli pad starts, immediately after leaving the tunnel.
Use the stairs on the left to get to the coin.
FAQ How do I get the Operation Shattered Web Coin? The Operation Shattered Web Coin is obtained by activating a Operation pass on your account.
You can buy a pass on the Steam Market Place or directly in the CS:GO main menu.
Once you have bought the pass you will find it in your CS:GO Inventory.
After activation you will find a bronze operation coin in your inventory.
Until when does the operation run? / How much time do I have to upgrade the coin to gold or diamond? According to Valve the operation that started on 18th of November 2019 "will last longer than 16 weeks".
So we can expect the operation run at least well into March 2020.
I want to play campaign mission with my friend.
Does he need to own an operation pass? No.
Nobody need the operation pass to play operation content.
You will only need it for the coin / rewards.
Why should I upgrade the coin? Why shouldn't you? Of course you do not have to upgrade the coin.
But when you buy the operation pass you can try to get the most out of it.
A gold or diamond coin looks better than a bronze or silver coin.
Additionally you will also get stars for completing missions (unless your weekly limit is exhausted) and you will get rewards for stars.
Do mission drops count towards the weekly drop total?No.
Can I play operation missions without buying the operation pass?Yes! If you don't buy the operation you won't get a coin or operation rewards (character / operator skins, graffiti, stickers, Shattered Web weapon cases) but you can play all the content of the operation.
If you decide to purchase the operation pass at a later date, you will be given credit for any missions you have completed towards upgrading your operation coin.
I bought the operation pass.
How do I get rewards?You will get rewards by earning stars.
You can earn stars by fulfilling operation missions or by buying them.
After purchase and redemption, all rewards associated with your progress will be issued to your CS:GO Inventory.
So you can buy stars in order to get rewards.
Can you buy a silver / gold / diamond coin (upgrade) as well?No.
You upgrade your coin by completing missions, not by earning stars.
Can purchased Operation stars be traded, marketed, or gifted?No.
Purchased Operation stars cannot leave the purchasing account.
Once purchased, stars can be immediately activated (or activated at a later date) to increase your Operation star count.
Purchased stars cannot be traded, transacted on the Community Market, or gifted to another user.
(taken from Valve's official CS:GO - Operation Shattered Web Support FAQ)
Are the operator skins "real skins" that can be used in match making and outside of operation maps?Yes.
What maps are in the operation?
ar_lunacy (available in Flying Scoutsman)
coop_kasbah (available in Virus Outbreak)
de_studio (available in Casual and Scrimmage)
dz_junglety (available in Danger Zone)
You have an additional question that hasn't been answered here?
You can look for the answer in Valve's official Shattered Web FAQ (for the FAQ scroll down to the bottom of the operation page) or CS:GO - Operation Shattered Web Support FAQ or you can ask your question in the comments section of this guide or in my group's discussion forum.
Final Words Have fun! And if you like this guide comment it and give it five stars.
If you have any questions that aren't included in the FAQ already feel free to ask in the comment section of this guide and/or join my group and ask there.
Leave a comment on my profile if you want to translate a guide to an other language.
I thank everyone that contributed.